News
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Hydro Warns of Scam
Read More: Hydro Warns of ScamNewfoundland and Labrador Hydro is alerting customers to a phone scam. We have had reports from a few customers who received a phone call from someone who claimed to be with Hydro indicating that the customer’s power will be cut off unless they pay their overdue account balance immediately. In some cases, customers are being asked to call a 1-877 number to pay…
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Spill Advisory – Hydro no longer spilling water at Star Lake spillway
Read More: Spill Advisory – Hydro no longer spilling water at Star Lake spillwayNewfoundland and Labrador Hydro would like to advise residents, cabin owners and travellers that the company is no longer releasing water at its facilities. We are no longer releasing water at the Star Lake Spillway into Star Brook and then Red Indian Lake. However, please be aware releases could resume if the area receives significant rainfall. Also,…
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HYDRO WARNS CUSTOMERS OF TEXT MESSAGE SCAM
Read More: HYDRO WARNS CUSTOMERS OF TEXT MESSAGE SCAMNewfoundland and Labrador Hydro (Hydro) has received complaints from people who have received text messages appearing to be from Hydro regarding electronic money transfers. These texts are not from Hydro, and we do not send e-transfers like this. What to do if you are contacted: If you receive a suspicious text, do not reply…
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Spill Advisory: Controlled release of water – Central Newfoundland
Read More: Spill Advisory: Controlled release of water – Central NewfoundlandNewfoundland and Labrador Hydro is advising residents, cabin owners and travellers that the Company is still releasing water at one of its facilities. The Company is no longer releasing water at the Granite Canal Spillway and Overflow Dykes but the road to Burnt Dam has yet to be fully repaired. The Company is releasing water…
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Equipment Advisory: Two Holyrood units offline for annual maintenance
Read More: Equipment Advisory: Two Holyrood units offline for annual maintenanceHydro is advising that two generating units at the Holyrood thermal plant are currently offline for planned annual maintenance. There is no anticipated customer impact as a result of these units being offline. Maintenance season at Hydro generally occurs between April and November every year to ensure equipment is ready for the busy winter season.…
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Power Outage Advisory – Labrador West – May 24
Read More: Power Outage Advisory – Labrador West – May 24LABRADOR WEST PLANNED POWER OUTAGE – MAY 24 The planned power outage postponed last week for Labrador West customers has been rescheduled for May 24 from approx. 12:00 A.M. to 4:00 A.M. (i.e. late Wednesday night into early Thursday). This outage will affect customers in Labrador City and Wabush, as well as the Walsh River…
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Equipment Advisory: Transmission line offline for maintenance
Read More: Equipment Advisory: Transmission line offline for maintenanceHydro advises that a transmission line from Bay d’Espoir to the Stony Brook terminal station in central Newfoundland will be taken offline starting today (May 22) for planned maintenance and is scheduled to remain out of service until mid-June. There are no anticipated customer impacts as a result of this work.
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Equipment Advisory: Hardwoods gas turbine
Read More: Equipment Advisory: Hardwoods gas turbineHydro is advising that the gas turbine at Hardwoods is out of service for repairs for an extended period. There is no anticipated customer impact as a result of this unit being out of service. This advisory is part of our ongoing commitment to keep customers informed on the status of the electricity system and significant…
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UPDATE – MAY 17 OUTAGE POSTPONED — Power Outage Advisory: Labrador West
Read More: UPDATE – MAY 17 OUTAGE POSTPONED — Power Outage Advisory: Labrador WestPOSTPONED – LABRADOR WEST OUTAGE The power outage for Labrador West customers scheduled for May 17 has been postponed due to anticipated system demand at this time. We apologize for any inconvenience and will advise customers when the outage has been rescheduled. For up-to-date outage information anytime, visit www.nlhydro.com/outages —————– May 14, 2018 Power Outage Advisory:…
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Equipment Advisory: Planned maintenance on transmission line
Read More: Equipment Advisory: Planned maintenance on transmission lineHydro advises that a transmission line from Bay d’Espoir to the Sunnyside terminal station will be taken offline tomorrow (May 15) for planned annual maintenance. There are no anticipated customer impacts as a result of this work.