Customer CENTRE

Please browse our Customer Services section for information ranging from adding a new service to your account to tips on using electricity wisely. Feel free to contact us if you have any questions or require further information.

UPDATE (Sept 11) – ADVISORY: Controlled water release near Jackson’s Arm and area has begun
September 11, 2018
ADVISORY: PLANNED EQUIPMENT MAINTENANCE IN LABRADOR – WED., AUG. 29
August 27, 2018
Hydro proposes revised options for 2019 electricity rates
August 3, 2018
Public Advisory: Hydro currently not releasing water at any of its facilities
July 25, 2018

More News

Net Metering

The Net Metering Program allows customers to generate power from small scale renewable sources for their own use.

RSP Refund

Most customers have now received their Rate Stabilization Plan (RSP) Refund. Have you? The final date for eligible customers to claim their RSP Refund is Friday, September 28, 2018.

2017 General Rate Application

On July 28, 2017, Hydro filed an application proposing new electricity rates for 2018 and 2019.