News
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Spill Advisory: Upper Salmon (North Salmon Dam)
Read More: Spill Advisory: Upper Salmon (North Salmon Dam)Update: Newfoundland and Labrador Hydro is advising residents, cabin owners and travellers in the Upper Salmon area that the potential for release of water at the North Salmon Dam Spillway into the North Salmon River is over. Previous advisory: Dec. 16, 2020 Newfoundland and Labrador Hydro is advising residents, cabin owners and travellers in the…
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Update – Outage Advisory: Power to remain off overnight on Change Islands
Read More: Update – Outage Advisory: Power to remain off overnight on Change IslandsUpdate – 10AM, December 16, 2020 The ferry is delayed this morning due to high winds, so our crews have not been able to get to the area to investigate and restore power. They are awaiting the ferry and will be on the way as soon as weather permits for safe travel. We will provide…
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Holyrood Thermal Generating Station celebrates 50 Years of dedicated service to the Island
Read More: Holyrood Thermal Generating Station celebrates 50 Years of dedicated service to the IslandThis year marks the 50th anniversary of the commissioning of the Holyrood Thermal Generating Station, one of the first major pieces of infrastructure built to power the province of Newfoundland and Labrador. Fifty years ago, on December 15, 1970, the Honourable Joseph R. Smallwood, then Premier of Newfoundland and Labrador, officially opened the generating plant…
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UPDATE – Spill advisory ended for Burnt Pond & White Bear River
Read More: UPDATE – Spill advisory ended for Burnt Pond & White Bear RiverNewfoundland and Labrador Hydro is advising residents, cabin owners and travellers in the Burnt Pond and White Bear River areas of Central and Southern Newfoundland that the potential for releases is over for now. Previous (November 3, 2020): Newfoundland and Labrador Hydro is advising residents, cabin owners and travellers in the Burnt Pond and White…
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Outage Advisory: Westport, Purbecks Cove, Flatwater Pond
Read More: Outage Advisory: Westport, Purbecks Cove, Flatwater PondUPDATE – 11:15 A.M. Following further investigation this morning, our crew also identified a tree that had fallen on the power line as a result of the high winds and severe weather conditions last night. Crews are on site making necessary repairs and expect to have power restored for all customers by noon today. Thank…
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Watermark issue on Hydro bills
Read More: Watermark issue on Hydro billsNotice for Hydro Customers We are experiencing an issue with bill printing, causing inaccurate watermarks to appear on some bills. If you receive a bill with a watermark notice that does not seem accurate, please call our Customer Service Team at 1-888-737-1296 or e-mail customerservices@nlh.nl.ca Please note, this issue is not impacting account balance information…
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Public Advisory – Decommissioning Activity on Little Bay Islands
Read More: Public Advisory – Decommissioning Activity on Little Bay IslandsNewfoundland & Labrador Hydro would like to advise residents and visitors of Little Bay Islands that decommissioning work on the electricity system assets is set to begin in the coming weeks. A contractor will be mobilizing some equipment to the community over the coming days, with work expected to begin during the first week of…
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Public Advisory: Update on controlled release of water – Burnt Dam & White Bear River
Read More: Public Advisory: Update on controlled release of water – Burnt Dam & White Bear RiverNewfoundland and Labrador Hydro is advising residents, cabin owners and travellers in the Burnt Pond and White Bear River areas of Central and Southern Newfoundland that the potential for releases is over for now. Previous Advisory Newfoundland and Labrador Hydro is advising residents, cabin owners and travellers that rain forecast for Sunday could lead to…
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Hydro warns of phone scam
Read More: Hydro warns of phone scamNewfoundland and Labrador Hydro (Hydro) has received reports from customers who have received messages from callers pretending to be Hydro customer service staff, and regarding overdue bills. These calls are not from Hydro. We do not ask for credit card or payment information over the phone. What to do if you are contacted: If you…
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Advisory: Planned Equipment Outage in Labrador, July 30 – NO CUSTOMER IMPACT
Read More: Advisory: Planned Equipment Outage in Labrador, July 30 – NO CUSTOMER IMPACTPlease note, this is not a scheduled customer outage. Hydro would like to advise customers in Happy Valley-Goose Bay, Mud Lake, Sheshatshiu and North West River of a planned equipment outage from approximately 5:00 a.m. to 11:00 a.m. on Thursday, July 30. Maintenance in Churchill Falls requires the main transmission line serving Upper Lake Melville…