News
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Public Advisory: Update (June 26) – Controlled release of water
Read More: Public Advisory: Update (June 26) – Controlled release of waterNewfoundland and Labrador Hydro advises residents, cabin owners and travellers that water is no longer being released in the Jackson’s Arm and White Bay area on Newfoundland’s Great Northern Peninsula at the Cat Arm Spillway into the Cat Arm River; however, there remains a potential for additional releases if conditions change. People are advised to…
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Power Outage Advisory: Extended outage scheduled for Labrador West on June 14, 2020
Read More: Power Outage Advisory: Extended outage scheduled for Labrador West on June 14, 2020Hydro is advising all customers in Labrador City, Wabush and area that there will be an extended power outage on Sunday, June 14 from 7 AM – 7 PM to complete critical annual maintenance work. We recognize that the COVID-19 pandemic is resulting in people spending more time at home and we are carefully…
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Billing issue identified and being resolved for customers in Labrador isolated diesel communities
Read More: Billing issue identified and being resolved for customers in Labrador isolated diesel communitiesEarlier this week it was brought to Hydro’s attention that a billing issue occurred impacting our residential customers in Labrador isolated diesel communities. Some customers’ bills are inaccurate, and we sincerely apologize to customers for this error. We have taken immediate steps to correct the error and we are in the process of issuing corrected…
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UPDATE: Public Advisory: Controlled release of water, Star Lake & Granite Canal
Read More: UPDATE: Public Advisory: Controlled release of water, Star Lake & Granite CanalUPDATE: Newfoundland and Labrador Hydro is advising residents, cabin owners and travellers that water is no longer being released in the Star Lake area in central Newfoundland, but there is still a potential for additional releases. People are advised to use these areas with caution as water levels and flows are higher than normal and…
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Public Advisory: Release of water at Star Lake & Granite Canal; potential in other areas
Read More: Public Advisory: Release of water at Star Lake & Granite Canal; potential in other areasNewfoundland and Labrador Hydro is advising residents, cabin owners and travellers that the company is releasing water at two structures as a result of the recent heavy rain. In the Star Lake area in Central Newfoundland, the Company is releasing water at Star Lake Spillway into Star Brook and then Red Indian Lake. In the…
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Public Advisory – Release of water at Star Lake; potential release at Burnt Pond, White Bear River & Granite Canal
Read More: Public Advisory – Release of water at Star Lake; potential release at Burnt Pond, White Bear River & Granite CanalNewfoundland and Labrador Hydro is advising residents, cabin owners and travellers in the Star Lake area in Central Newfoundland that the Company is required to release water at Star Lake Spillway into Star Brook and then Red Indian Lake because of heavy rainfall in the area. There is also potential for releases at the following…
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UPDATE: Public Advisory – Release of water at Star Lake; potential releases at Burnt Pond and White Bear River
Read More: UPDATE: Public Advisory – Release of water at Star Lake; potential releases at Burnt Pond and White Bear RiverUpdate December 12th Hydro is advising residents, cabin owners and travellers in the Star Lake area in Central Newfoundland that water is being released at Star Lake Spillway into Star Brook and then Red Indian Lake because of heavy rainfall in the area. There is also potential for releases at the Burnt Pond and White…
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Investing responsibly in reliability
Read More: Investing responsibly in reliabilityEvery year, Hydro carries out its capital program to ensure we are effectively maintaining the province’s electricity system. All capital expenditures are reviewed by the Board of Commissioners of Public Utilities and intervenors before receiving regulatory approved. Hydro incorporates asset management principles and condition assessments to determine the work that’s required to provide safe, reliable,…
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Public Advisory – Controlled release of water at Star Lake
Read More: Public Advisory – Controlled release of water at Star LakeNewfoundland and Labrador Hydro is advising residents, cabin owners and travellers that due to recent rainfall, we are required to release water in the Star Lake area in central Newfoundland at Star Lake Spillway into Star Brook and then Red Indian Lake. Hydro is no longer releasing water at the Granite Canal area accessed from…
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Hydro warns customers of phone scam
Read More: Hydro warns customers of phone scamNewfoundland and Labrador Hydro (Hydro) has received reports from customers who have received messages from callers pretending to be Hydro customer service staff, and regarding overdue bills. These calls are not from Hydro. We do not ask for credit card or payment information over the phone. What to do if you are contacted: If you…