Advisories

Update – November 22 – Road Opening Tomorrow Newfoundland and Labrador Hydro is advising the public that the Upper Salmon Access Road, near our Bay d’ Espoir Generating Plant, will be re-opening for use by the public on Wednesday, November 23rd During the large rainfall event in Central and Southern areas of the province on…

  Update 8:00AM – November 5, 2016 Crews installed new transformer and power is now restored to all customers in Port Hope Simpson. Thank you for your patience.   Newfoundland and Labrador Hydro (Hydro) is advising our customers in Port Hope Simpson that a failed transformer is the cause of the power outage which has…

November 4, 2016 Newfoundland and Labrador Hydro is advising residents, cabin owners and travellers that water releases have resumed in the Jackson’s Arm and White Bay area on Newfoundland’s Great Northern Peninsula. The Company is releasing water from its Cat Arm Spillway into the Cat Arm River. People are advised to use reservoir areas with…

Newfoundland and Labrador Hydro (Hydro) has received several complaints from concerned people who have received messages from callers pretending to be Hydro customer service staff regarding overdue bills. These calls are not from Hydro and we do not ask for credit card or payment information over the phone. What to do if you are contacted:…

October 24, 2016 Newfoundland and Labrador Hydro is advising residents, cabin owners and travellers that water releases are occurring in the following areas: Jackson’s Arm and White Bay area on Newfoundland’s Great Northern Peninsula. The Company is releasing water from its Cat Arm Spillway into the Cat Arm River. People are advised to use these…

Customers in Cartwright are advised that power will likely remain out for an extended period (6-8 hours) as crews deal with an equipment issue in the substation. A new transformer was being installed in the substation today when crews encountered an unexpected issue.  Hydro crews will continue to work on the issue through the night,…

Customers in the Happy Valley Goose Bay area are advised of a planned equipment outage occurring in two phases – overnight Thursday into Friday (October 21) and overnight Saturday into Sunday (October 23). This work is not anticipated to impact customers –  however, with cooler temperatures and increasing loads, there is a small possibility that…

Newfoundland and Labrador Hydro is advising residents, cabin owners and travellers that due to the significant precipitation over the central and southern areas of the Island portion of the province earlier this week, water releases have begun in several locations. Burnt Pond and White Bear River areas of Central and Southern Newfoundland. The Company has…

Newfoundland and Labrador Hydro is advising residents, cabin owners and travellers that due to the significant precipitation over the central and southern areas of the Island portion of the province earlier this week, water releases have begun in several locations. Burnt Pond and White Bear River areas of Central and Southern Newfoundland. The Company is…