News
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Keeping customers informed during ongoing use of new electricity equipment
Read More: Keeping customers informed during ongoing use of new electricity equipmentOur electricity system continues to undergo significant change. Over the past year, Hydro and Nalcor have been bringing power at various levels over the Labrador Island Link from Churchill Falls to serve customers. Throughout April, the power flow is expected to increase slightly. Any power brought from Churchill Falls helps save fuel burned at Holyrood,…
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Statement from Jennifer Williams, President of Hydro
Read More: Statement from Jennifer Williams, President of HydroOver the past few years, Hydro has been doing a great deal of work to ensure we provide the province with a reliable supply of electricity. We have improved the way we operate and maintain the electricity system – our generation has been highly reliable, we have access to additional generation when required and we…
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Hydro warns of potential telephone scam
Read More: Hydro warns of potential telephone scamNewfoundland and Labrador Hydro (Hydro) has again received complaints from concerned people who have received messages from callers pretending to be Hydro customer service staff regarding overdue bills. These calls are not from Hydro. We do not ask for credit card or payment information over the phone. What to do if you are contacted: If…
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Outage Update – Black Tickle
Read More: Outage Update – Black TickleUpdate (1:30 PM) – Power has now been restored for all customers in Black Tickle. Previous: November 15th, 4:30 PM – Newfoundland and Labrador Hydro (Hydro) is advising customers in Black Tickle that crews are not able to safely travel to the area due to weather conditions, and unfortunately power will remain off overnight. Crews…
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Have a Safe and Happy Halloween!
Read More: Have a Safe and Happy Halloween!Avoid electrical and other safety hazards to ensure everyone has a safe and happy Halloween this year. Here are some reminders: Be aware of tripping hazards Some spooky decorations and noise-makers require electrical cords. Do your best to keep your front steps and walkways clear of power cords — ensuring they’re securely out of the…
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Newfoundland Labrador Hydro Announce Results of the 7th Annual Red Shoe Crew-Walk for Families
Read More: Newfoundland Labrador Hydro Announce Results of the 7th Annual Red Shoe Crew-Walk for FamiliesRonald McDonald House Charities Newfoundland and Labrador (RMHC NL) and Newfoundland and Labrador Hydro (Hydro), the presenting sponsor of the seventh annual Red Shoe Crew-Walk for Families, today announced the total funds raised from the event, as well as the winner of the Grand Prize draw, Provincial WestJet Lottery and top fundraiser. The announcement was…
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Hydro Warns of Scam
Read More: Hydro Warns of ScamNewfoundland and Labrador Hydro is alerting customers to a phone scam. We have had reports from a few customers who received a phone call from someone who claimed to be with Hydro indicating that the customer’s power will be cut off unless they pay their overdue account balance immediately. In some cases, customers are being asked to call a 1-877 number to pay…
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Spill Advisory – Hydro no longer spilling water at Star Lake spillway
Read More: Spill Advisory – Hydro no longer spilling water at Star Lake spillwayNewfoundland and Labrador Hydro would like to advise residents, cabin owners and travellers that the company is no longer releasing water at its facilities. We are no longer releasing water at the Star Lake Spillway into Star Brook and then Red Indian Lake. However, please be aware releases could resume if the area receives significant rainfall. Also,…
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HYDRO WARNS CUSTOMERS OF TEXT MESSAGE SCAM
Read More: HYDRO WARNS CUSTOMERS OF TEXT MESSAGE SCAMNewfoundland and Labrador Hydro (Hydro) has received complaints from people who have received text messages appearing to be from Hydro regarding electronic money transfers. These texts are not from Hydro, and we do not send e-transfers like this. What to do if you are contacted: If you receive a suspicious text, do not reply…
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Spill Advisory: Controlled release of water – Central Newfoundland
Read More: Spill Advisory: Controlled release of water – Central NewfoundlandNewfoundland and Labrador Hydro is advising residents, cabin owners and travellers that the Company is still releasing water at one of its facilities. The Company is no longer releasing water at the Granite Canal Spillway and Overflow Dykes but the road to Burnt Dam has yet to be fully repaired. The Company is releasing water…