Update (9:50 p.m., August 11) – The backup transformer arrived in Rocky Harbour around 9 p.m. but unfortunately experienced delays along the way. Crews are now working to unload and safely install the equipment. Once that work is complete later tonight, we will begin restoring power for customers. However, with this delay in the arrival of the transformer, we are now estimating power restoration at 3 a.m.

We recognize the impact this outage has had on customers and sincerely appreciate your understanding while crews work to resolve the issues at the terminal station.

---

Previous:

Update (10AM, August 11) – Crews continued to work on repairs to the transformer at our Rocky Harbour terminal station last night. New parts were installed but, unfortunately, the repairs did not correct the issue and we were not able to move forward with restoring power as expected.

As back up, our team made arrangements for a mobile transformer unit, which is expected to arrive in Rocky Harbour by 6 p.m. Once on site, it will take several hours to install. The new estimated restoration time for customers is midnight tonight (12:00 a.m., August 12).

We know this extended outage is difficult for customers and visitors in the area. Our crew is working to troubleshoot and make repairs so we can safely restore power as quickly as possible for everyone in the area.

Please stay safe and remember to check on family and friends. Outage updates are available anytime at nlhydro.com/outages or by calling us at 1-888-737-1296.

---

Previous:

August 10, 2026 – 6 p.m.: Hydro is advising customers in Rocky Harbour and Norris Point that unfortunately power will remain off overnight tonight.

This outage is due to damage on electrical equipment (transformer) caused by wildlife, at our terminal station in Rocky Harbour. Crews have been troubleshooting and working on repairs throughout the day, however, additional work will be needed throughout the night based on the extent of repairs required.

At this time, we estimate that power will be restored by noon tomorrow (Tuesday, August 11).  We will provide an update in the morning as more details are available.

Please stay safe tonight. For outage updates anytime, please visit nlhydro.com/outages, or call us 24/7 at 1-888-737-1296.