devicesSign up for Hydro’s mobile and web portal platform.

myNLhydro keeps things simple – you can  access your account anytime, anywhere, and on any device.

Here, you will find up-to-date information about your account and enhanced  self – service options.

Registered users can easily and conveniently:

  • View account balance, payment history, and set up payment options online
  • Subscribe to text and email notifications for planned and unplanned power outages
  • View and report power outages online
  • Subscribe to payment reminders via text and email notifications
  • Sign up for paperless e-billing and the Equal Payment Plan
  • Track and manage your electricity usage in easy-to-read charts, set budget goals, compare your power usage year after year, or against the average usage of the residents in your neighbourhood
  • Submit a service request, including change of address.

Any questions or difficulties with registering, please call us directly at 1.888.737.1296 or email