FAQ

We’re excited to be adding 11 Ultra-Fast chargers at 6 locations on the island, coming in 2025.

Learn more and stay tuned to our website for more information as details are available.

The new Ultra-Fast chargers will be available in the following locations:

• St. John’s – Galway (*2 Ultra-Fast chargers are being added at this location)
• Whitbourne (*2 Ultra-Fast chargers are being added at this location)
• Goobies (*2 Ultra-Fast chargers are being added at this location)
• Gander (*2 Ultra-Fast chargers are being added at this location)
• Deer Lake (*2 Ultra-Fast chargers are being added at this location)
• Conne River (*1 Ultra-Fast charger, and 1 DC charger (24 kW))

View a map of Hydro’s charging stations here.

It’s pretty fast! In compatible EVs, you’ll be able to charge from 10-80% in as little as 20 minutes!

Each Ultra-Fast charger on the TCH will be capable of supplying up to 350 kW to a single vehicle, or 175 kW for two vehicles simultaneously. The charger in Conne River will be capable of supplying 180 kW to a single vehicle, or 90 kW for two vehicles simultaneously.

These are significantly more powerful when compared to our existing chargers (62 kW), allowing users to charge much more quickly and reducing congestion at charging sites.

Hydro’s Ultra-Fast chargers will be installed with both CCS and CHAdeMO connectors. The North American EV market is in a period of transition, as manufacturers move towards a North American Charging Standard (NACS), or J3400. When Hydro ordered the Ultra-Fast chargers in early 2024, the J3400 standard was still in development and third-party options were limited. Should a retrofit kit become available in future, Hydro may consider upgrading CHAdeMO connectors to NACS.

Yes! You can learn more about current rebates here: https://nlhydro.com/electric-vehicles/rebates/

The existing Direct Current fast chargers in the provincial network, also known as DCFC or Level 3 chargers, are capable of charging at 62.5 kW, which provides about 100 km of range for every 20 minutes of charging. That’s enough power to charge most EVs to 80% in less than an hour.

New! In summer 2025, we’re excited to be adding 11 Ultra-Fast chargers at 6 locations on the island. These chargers will be capable of charge rates of 175 kW, with paired sites capable of up to 350 kW. For EVs capable of charging at these levels, you’ll be able to charge from 10-80% in as little as 20 minutes!

Learn more and stay tuned to our website for more information as details are available. Learn more about our fast chargers here.

Ultra- Fast Chargers (175kW+)

For Ultra-Fast Chargers (175kW+) the cost to charge is 30 cents per kWh and 33 cents per minute. This hybrid rate is designed to provide a balance between per kWh billing and an incentive to unplug once your EV starts charging more slowly. Remember, most road trips are faster when you stop DC charging around 80% state of charge.

To help ensure chargers are available for other users, we encourage you to move your EV as soon as charging is complete. If your vehicle remains connected to the charger and not charging, an Idle Fee of a $1.00 per minute will apply (after a short grace period).

Existing Fast Chargers (62kW)

For our existing Fast Chargers (62kW) the cost to charge, as of December 31, 2025, is 15 cents per kWh and 17 cents per minute. This hybrid rate is designed to provide a balance between per kWh billing and an incentive to unplug once your EV starts charging more slowly. Remember, most road trips are faster when you stop DC charging around 80% state of charge.

To help ensure chargers are available for other users, we encourage you to move your EV as soon as charging is complete. If your vehicle remains connected to the charger and not charging, an Idle Fee of a $0.50 per minute will apply (after a short grace period).

Congestion and lineups at fast chargers are frustrating for everyone. One way to reduce charger congestion and increase the availability of chargers is for users to stop charging their EV around 80%. This is because it can take as long (or longer) to fast charge an EV from 10-80% as it does to charge from 80-100%. When you see your charging rate (kW) start to drop significantly, this is a good sign to unplug and continue your trip.

There are several ways to start and pay for a charging session – pick the one that works best for you:

Tap to Pay (NEW) – Once the new chargers are online, all Fast and Ultra-Fast chargers will have Tap to Pay enabled! Plug in your EV, tap your credit card, and follow any prompts on the screen to begin charging. When using Tap to Pay, make sure you keep an eye on your state of charge to avoid any Idle Fees.

ChargePoint App – All Fast and Ultra-Fast chargers are accessible through the ChargePoint App. You can see the status of each charger, start and stop your sessions, see the progress of your charging session, and your payment history.

Roam with other Apps – ChargePoint has roaming agreements so you can use another App to manage your charging. FLO and ChargeHub are popular options to consider (additional roaming fees may apply).

Hydro is slowly phasing out the Waitlist function at our DC fast chargers, as it is not compatible with Tap to Pay. Once the new Ultra-Fast chargers are online, the Waitlist function will be fully disabled. Please remember to practice good charging etiquette if lineups occur.

There are very few EVs on the road today that can accept 350 kW for charging. There are a number of factors that will impact how much power your EV can accept:

Different EVs can accept different power levels. Your EV determines a safe charging rate and requests this from the charger. For example, a Hyundai Ioniq 5 can accept a maximum of 240 kW, whereas a Hyndai Kona can only accept about 80 kW. Each EV is different.

EVs have a charging curve, where charging rates will vary based on a number of factors throughout your charging session.

Your EV determines how much power it can accept, this will vary based on factors like your state of charge and battery temperature.

Ultra-Fast chargers share power, so if two EVs are plugged in at the same time you may not be able to receive your maximum charge rate.

All funding for the cost of building the charging network has been provided by Hydro, the Government of Newfoundland and Labrador, and the Government of Canada.

Hydro’s public EV charger sites were chosen through a public request for proposals process.

Through that process, various businesses expressed interest in being site hosts, and submitted proposals for consideration. An example of some of the criteria used to evaluate proposals for site hosts were:

• Minimizing the average distance between chargers on major highways to ensure all EVs can travel along the network
• Access to three-phase commercial power, with sufficient power capacity for future expansion.
• Whenever possible, nearby amenities for travelers like restaurants, malls, etc. so EV drivers could find natural stops along the way.

As use of electric vehicles and charging stations continues to significantly increase each year, we’re monitoring closely and will expand the provincial network in response to usage levels at each site.

Yes. As part of our responsibility to manage the province’s electricity system, Hydro monitors the electricity system 24/7, ensuring safe, reliable service for all customers. Increasing the number of EVs contributes to growing electricity demands in the province, but also helps to reduce greenhouse gas emissions and provides rate mitigation benefits for all electricity customers.

It’s a time of transition for our electricity system. Learn more about Hydro is planning for the future in our 2024 Resource Adequacy Plan, which provides an in-depth analysis of how much electricity customers will need over the next ten years and the best resource options to satisfy those growing needs.

EVs support a future that leverages our province’s already environmentally–friendly power generation and propels us to a greener way of living. In 2024, 91.8% of electricity generated by Hydro for use in this province was from renewable sources.

According to CAA, transportation is the second–largest source of greenhouse gas (GHG) emissions in Canada. In our province, the transportation sector represents 34% of provincial greenhouse gas (GHG) emissions. By increasing the number of EVs and zero-emission vehicles on the road, we’re contributing to a greener future for our province and country.

To learn more about the environmental benefits of EVs, check out the carbon reduction calculator at takeChargeNL!

Just like your gasoline powered car, how much electricity you use will vary based on a number of factors, including the type of EV you have as well as how and how much you drive. Regardless of those factors, it costs less per kilometer to drive an EV.

Check out the savings calculator through takeChargeNL!

At this time, there is no specific electricity rate for charging your EV at home. The rate for charging your EV at home would be he same as the rate for the electricity you use throughout your home.

Assuming your EV has a 75kWh battery, it would cost about $13 to fully charge your EV at home at todays electricity rates!