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Advance Notification Protocol – Keeping Customers Informed

Newfoundland and Labrador Hydro, along with our partner utility Newfoundland Power, has developed three levels of alerts to advise customers of the status of the power supply in the province so you can be better prepared for any potential impacts. This is one part of a larger effort to keep you, our customers, better informed about the inner workings of the provincial electricity grid.

Watch our video to learn more about our notifications protocol.

 Our Three Levels of Notifications

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POWER WATCH

  • No immediate action required.
  • Electricity system being watched closely.
  • Be prepared to conserve electricity if asked.

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POWER WARNING

  • Conserve electricity.
  • This is a warning that current day electricity supply is getting close to maximum capacity.
  • Be prepared for rotating power outages.

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POWER EMERGENCY

  • Rotating power outages in effect.
  • Conserve electricity.
  • Safety should remain your highest priority when utilizing alternate sources of power, heat or light in your homes.