Watermark issue on Hydro bills

Notice for Hydro Customers

We are experiencing an issue with bill printing, causing inaccurate watermarks to appear on some bills.

If you receive a bill with a watermark notice that does not seem accurate, please call our Customer Service Team at 1-888-737-1296 or e-mail customerservices@nlh.nl.ca

Please note, this issue is not impacting account balance information shown on bills.

We appreciate your patience while the issue is being resolved.