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Share your thoughts on Reliability, Rates and Growth of the Electricity System

January 24th, 2024

We are inviting all customers and the public to participate in an online survey.

What is it about?
The survey includes questions about reliability, outages, rates, and growth relating to the province’s electricity system. This feedback will help guide Hydro’s approach to its upcoming system planning activities.

How to Participate?
The survey is accessible online or by telephone, upon request. To share your thoughts, please visit the link below before February 13, 2024. The survey will take approximately 10-15 minutes to complete. All responses are anonymous and will only be used to help us understand what the people of the province are looking for in their electricity system.

If you prefer to respond by phone, please call our research partner at 1-833-738-5038 or email survey@mqoresearch.com and include a message with your phone number and the best time to reach you. A representative from MQO Research will follow-up with you.

Why Participate?
It’s important we know what is most important to customers, so we can make the best decisions. This feedback will help guide Hydro’s approach to its upcoming system planning activities. Any decision we make will need to meet the regulations that apply to our industry and follow the regulatory processes that provide oversight of our work.

START THE SURVEY NOW



Media Contact:

Jill Pitcher
Senior Communications Advisor, Newfoundland and Labrador Hydro
t. 709.737.1219 / c. 709.689.9938 e. JillPitcher@nlh.nl.ca