Whether planned or unplanned, when a power outage occurs we make it our mission to safely restore power to as many people as possible, as quickly and efficiently as we can. Powering the people of Newfoundland and Labrador with the safest, most reliable, least-cost electricity is what we’re all about.

Hydro is the primary generator of power for the province but we also distribute directly to homes and businesses on the Great Northern Peninsula, the Baie Verte Peninsula, Fogo Island, communities along the south west coast, and all of Labrador.

To report an outage call 1-888-737-1296.

For up-to-the-minute information on power outages, consult our outage information page, sign up for text or email notifications on myNLhydro, or follow us on social media.


Click here to view the Outage Information Page

Communication During An Outage

In the case of a power outage, our top priority is restoring power

Communication With Our Customers