How Our System Works

Ever wondered how electricity gets from one of our generation facilities to your home or business? It’s actually a lot more complex than the flick of a switch.

The Newfoundland and Labrador System Operator (NLSO) is responsible for the safe and reliable operation of the bulk electric system in Newfoundland and Labrador.

Want to see what our team sees? Check out OASIS – a software platform used to monitor the electric system. Please note that OASIS is a third-party, external site and may not be accessible for all users.

Our system is monitored 24/7 by our team of highly trained System Operators in our Energy Control Centre (ECC) – which acts as the heart of our provincial electrical system.

In the ECC, our System Operators observe the amount of power being generated throughout our entire system and how much of this power is being used by our customers. They keep their finger on the pulse of our province’s electrical system, striking a constant balance to ensure we have the supply we need to meet the demand of our customers.

Want to learn more? System Operator, Jason Street, gives a behind-the-scenes look at what’s involved in managing our electricity system.