Customers on the Labrador Interconnected System (which includes Labrador City, Wabush, Happy Valley Goose Bay, North West River, Sheshatshiu and Mud Lake) are eligible for a one-time bill credit due to adjustments made from Hydro’s 2017 General Rate Application.

Those customers who were active during the period January 1, 2018 – September 31, 2019 are eligible for a 4.3% credit based before tax billings for that period.

Customers are not required to apply for this credit – the bill credit will be automatically applied.   Inactive customers, who were active customers during the period January 1, 2018 – September 31, 2019 may be eligible to receive a cheque for the amount owing.

Please call Hydro’s customer service team at 1-888-737-1296 to learn more.