Hydro Warns Customers Of Text Message Scam

Newfoundland and Labrador Hydro (Hydro) has received complaints from people who have received text messages appearing to be from Hydro regarding electronic money transfers.

These texts are not from Hydro, and we do not send e-transfers like this.

What to do if you are contacted:  

  • If you receive a suspicious text, do not reply or click on any links.
  • Do not provide any personal or payment information.
  • Report suspicious texts immediately to your local police detachment or the Canadian Anti-Fraud Centre at 1-888-495-8501.

If you have any questions about the validity of a text, email or call, please contact a Hydro customer service representative at 1-888-737-1296.