Power outages are most often caused by severe weather which can damage equipment and infrastructure. Watch our video to see how to be prepared for an outage.

Before an Outage

• Keep an emergency kit handy with flashlights, batteries, candles, extra firewood, and matches.
• Have an updated First Aid Kit, a supply of bottled water, and non-perishable foods.
• Keep your cell phone charged and a battery-powered or crank radio nearby.
• Make sure you have a carbon monoxide detector equipped with a battery back-up.
• Protect your home by trimming dead branches that may fall during a storm.
• Use a surge protector to protect your electronic items like computers, TVs, and stereo equipment.

During an Outage

• Turn off all light switches, except one, to let you know when the outage ends.
• Turn off ALL appliances, both kitchen and entertainment, with the exception of your fridge and freezer (keep the doors closed to keep them cool).
• Turn your thermostats low and keep warm with blankets and multiple layers.
• Keep a few taps slightly open to prevent pipes from freezing.
• Listen to your local radio stations for the latest updates.
• Report downed power lines and stay well away.
• Check on friends and neighbours – and offer help if they need it.
• Don’t use any propane appliances inside—the fumes can be toxic.
• Don’t approach or touch any fallen power lines.
• Don’t leave candles unattended and use proper candle holders.
• Never use a generator indoors, only in well-ventilated areas to avoid the exhaust.
• Do not go near areas of standing water, like a flooded basement

After an Outage

• Turn on your most essential equipment first.
• Wait at least 15 minutes before turning up thermostats and plugging in appliances.
• Check your fridge and freezer, especially any frozen goods, to see if there’s been any thawing and spoilage.
• Generally, food will keep for 24 to 48 hours, as long you keep the door closed. Throw out thawed food that has a temperature over 4°C for more than two hours.
• Make sure the hot water heater is full before turning the power on, otherwise it could damage the heating elements.
• Restock your emergency supply kit.

You can print and keep a copy of our “How to be Prepared” checklist, available here: Hydro-How-to-be-Prepared.