NOTICE TO CUSTOMERS: Error in pre-authorized payments for some customers

An error in our pre-authorized payment process has resulted in several customers of Newfoundland and Labrador Hydro having an unscheduled payment deducted inadvertently. We apologize to those who are affected and are working to rectify this as quickly as possible. Some customers may notice account transactions as we reverse payments and correct the error.

Again, we apologize for this mistake. If you have any questions, please contact us by phone at 1.888.737.1296 or email at