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Frequently Asked Questions – Oil to Electric Rebate Program

 

Do heat pumps qualify for the rebate?

Yes. Mini-split heat pumps that have a Zone 4 HSPF of 10 or higher, multi-split heat pumps that have a Zone 4 HSPF of 9 or higher, and centrally-ducted heat pumps with a Zone 4 HSPF of 8.5 or higher, qualify for the rebate. If you choose to install a mini or multi-split heat pump, we recommend installing a secondary, back up heat source, such as electric baseboard. Installing a heat pump without a backup source of heat may void your home insurance. It is best to consult your insurance company prior to installing any new electric heat source in your home.

Do I need to install a back-up source of heat if I install a heat pump?

Installing a secondary, back up heat source, such as electric baseboard, is recommended when installing a mini or multi-split heat pump. Installing a heat pump without a backup source of heat may void your home insurance. It is best to consult your insurance company prior to installing any new electric heat source in your home.

Can I receive a rebate if I installed an electric heat source before April 1, 2022?

The current rebate is available only for electric heat installations completed between April 1, 2022 and March 15, 2023.

I received a $2,500 rebate last year when I replaced my oil heat with electric. Can I receive an additional $2,500 now?

No. Only one rebate can be issued per eligible dwelling between May 31, 2021, and March 15, 2023. More than one incentive will not be provided for the same address.

Do I have to remove my oil tank?

Yes. You must have your existing oil tank removed and properly disposed of, to qualify for the rebate. For more details about how to properly remove your tank please review the eligibility requirements here .

Which type of electric heat sources qualify for the rebate?

The following products qualify for this rebate:
• A mini-split heat pump that has a Zone 4 HSPF of 10 or higher
• A multi-split heat pump that has a Zone 4 HSPF of 9 or higher
• A centrally-ducted heat pump that has a Zone 4 HSPF of 8.5 or higher
• Electric baseboard heaters
• Electric furnace
• Electric boiler (where space heating is its primary load)

How long will it take to receive the rebate?

Rebate cheques will be issued to approved participants within 8 weeks from receipt of your approval notification. Newfoundland and Labrador Hydro will issue a cheque to the name and address listed on the application. Applications that do not include all required information will result in a processing delay and possible denial of your application.

Where do I find the HOST tag number on my oil tank?

The HOST tag number can be found on the small brass tag attached to the tank’s vent pipe.

I want to sell my oil tank once it’s disconnected. Can I still receive the rebate?

Yes. An invoice or written certificate must be provided with your application that shows proof of the transaction (such as an invoice from the removal company or something in writing from the recycler or purchaser of your oil tank). Before and after pictures clearly showing the removal of the oil tank from your premises are also required to receive your rebate cheque.