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Heat Pump Rebate Program

$1,000 incentive for mini-split, multi-split, and central heat pumps

For most of us, heating makes up the better part of our electricity bill. When the right heat pump is chosen, installed properly, and operated correctly, it’s possible to not only enjoy the comfort of our homes year-round, but also save money by using less energy.

About the program

The limited time Heat Pump Rebate Program aims to improve the affordability of upgrading your home heating equipment so that you can reduce your electricity bills and improve the comfort level in your home.

Funded by the Government of Newfoundland and Labrador and administered by Newfoundland and Labrador Hydro, the program offers a limited number of heat pump rebates to qualified homeowners in Newfoundland and Labrador. Act fast, as these $1,000 rebates for mini-split, multi-split, and central heat pumps are available for a limited time on a first-come, first-serve basis. 

Rebates will be issued to qualified homeowners for heat pumps purchased and installed on or after October 15, 2019. Completed application packages must be submitted by March 15, 2020.

Looking to get approved before you install? Pre-approval may be granted where a rebate will be held in your name, allowing 60 days from approval date to have the heat pump installed and final paid invoice submitted. The deadline for pre-approval applications is January 15, 2020.

If you’re looking for more information about heat pumps and their benefits, visit our About Heat Pumps page to learn more.

Rebate eligibility requirements

  • Customers with all heat sources (electric, oil, wood, etc.) can qualify for a rebate.
  • The applicant must be the homeowner.
  • Homes must be on a permanent foundation and intended as a year-round residence.
  • Homes must be at least 6 months old. A copy of your occupancy permit or 6 months of electrical bills is required.
  • The heat pump must be purchased and installed on or after October 15, 2019.
  • Homes must have one of the following minimum insulation levels at the time of application. If the property does not meet one of these levels, you must install attic or basement insulation to the following levels:
Insulation Location Minimum R-Value Requirements Upgrade R-Value Requirements
Basement & Crawl Space Walls 12 18
Basement & Crawl Space Ceiling 20 30
Attic 32 50
  • A rebate will be given for one eligible product per dwelling. More than one incentive will not be provided to the same applicant.
  • Applicant must have an annual net family (i.e. homeowner and partner) income of $150,000 or less to be verified by Hydro through the submission of a Canada Revenue Agency (CRA) proof of income statement (Line 236). Note: To access your statement, log in to CRA’s My Account online or call 1-800-267-6999.
  • A copy of the heat pump electrical permit obtained by your electrical contractor must be submitted for final payment. For applicants looking for pre-approval, permits can be submitted once the contractor obtains the permit. It is not required at the time of your application.
    • For residents of St. John’s: All electrical work carried out in the City of St. John’s must be performed by qualified Journeymen Electricians, licensed by the City of St. John’s under approved permit to do so. The City of St. John’s issues permits for all electrical work and they can only be issued to Electrical Contractors, licensed by the City of St. John’s; that is, individuals and/or companies who employ a Journeymen Electrician with a least two years of experience as a Journeyman Electrician with Interprovincial Qualifications.
    • For residents outside St. John’s: Electrical Permits are issued by Service NL and are only issued to Registered Electrical Contractors.

Heat pump requirements

Your mini-split, multi-split, or central heat pump must be installed by both a:

  • Journeyperson Refrigeration and Air Conditioning Mechanic: To find one, please consult this list of residential installers whose journeyperson certification has been confirmed by the Department of Advanced Education and Skills to have met the qualification requirements.
  • Registered Electrical Contractor (Electrician) working under permit: Visit Service NL for a list of active electrical contractors in the province or to find an electrical contractor who is eligible to obtain a permit to do electrical work in Newfoundland and Labrador.

The unit must also meet the following minimums:

Type of heat pump
HSPF
Mini-split 10 or higher
Multi-split 9 or higher
Central 8.5 or higher

 

How to get a proof of income statement

You can get your proof of income statement online or by mail. Please note that both the applicant and their partner (if applicable) are required to submit a proof of income statement to confirm net family income.

Online

  • By logging in to CRA’s My Account, you can click on “Proof of income” statement. This allows you to view and print a proof of income statement right away.

By Mail

  • By logging in to the MyCRA mobile app, you can request CRA mail you a proof of income statement.
  • By calling the CRA’s automated Tax Information Phone Service, you can request a statement and CRA will mail it to you.

Please note that it could take up to ten business days before you receive your proof of income statement by mail.

How to apply

Rebates will be available for a limited time on a first-come, first-serve basis for heat pumps that are purchased and installed on or after October 15, 2019. To apply for a rebate, download a Heat Pump Rebate Program Application Form (or call 1-888-737-1296 to have one sent to you) and submit the complete application package to:

Email
HeatPumpRebate@nlh.nl.ca

Mail
Heat Pump Rebate
P.O. Box 12400
St. John’s, NL  A1B 4K7

Fax
709-570-5937
Attention: Heat Pump Rebate

How will rebates be issued?

Within 6-8 weeks following an approved application, Newfoundland and Labrador Hydro customers will receive a credit on their active electricity account. Newfoundland Power customers will be issued a cheque.

Questions? Feel free to email us at HeatPumpRebate@nlh.nl.ca or call a Customer Service Representative at 1-888-737-1296.

Privacy Notice: Personal information submitted to Newfoundland and Labrador Hydro regarding the Heat Pump Rebate Program will be used only for income verification and the administration of the Program. Precautions will be taken by Newfoundland and Labrador Hydro to safeguard against the disclosure of your personal information.

To be eligible for this rebate, all required information must be submitted, including a completed and signed application form, proof of installation, an occupancy permit (or 6 months’ worth of electrical bills), and proof of annual family income. Your home and heat pump project must meet all eligibility requirements. The heat pump must have been purchased and installed on or after October 15, 2019. Funding is limited, and rebates will be dispersed while funds last or as of March 15, 2020. Offer subject to change or cancellation without notice. Please allow 6 to 8 weeks for the rebate cheque or on-bill credit. The Government of Newfoundland and Labrador and Newfoundland and Labrador Hydro will not honour warranties and guarantees and are not responsible for any damage caused by the installation of these products. Newfoundland and Labrador Hydro may visit your home and confirm insulation levels and the heat pump installation at any time within 15 months from when the rebate was processed. As a result, any savings under this Program are not guaranteed either by the Government of Newfoundland and Labrador or Newfoundland and Labrador Hydro.