Customer Advisory – About Your RSP Refund

Most eligible current Hydro customers will see their Rate Stabilization Plan (RSP) refund reflected on their next electricity bill(s) after February 13, 2017.

The refund will be applied against any balance on account(s) at the time of issue.

Any remaining amount will be sent in the form of a cheque to the customer whose name is on the electricity bill.

Cheques for current customers will be issued beginning February 15, 2017.

If all or part of your refund will be delivered by cheque, please allow up to 10 business days from issuance for cheque delivery.

To understand more about how your total RSP refund amount was calculated, please refer to your RSP Refund statement, which customers will receive prior to receiving their refund cheque.

For further questions, please call us at 1-888-737-1296