COVID-19 Safety & Health Update for Employees

Last Updated May 15, 2020 

The COVID-19 situation is rapidly changing and so too are the decisions that we as an organization must make.  The safety of our employees and their families, our customers, and the public is of utmost importance to us. We are actively monitoring and addressing the evolving COVID-19 pandemic and are fully committed to ensuring that we are always able to provide safe, reliable electricity for customers. This means taking additional steps and having the necessary plans and resources in place to ensure the electricity system continues to operate reliably for everyone in Newfoundland and Labrador.

Travel Policy

Various travel restrictions and policies are in place for all employees/contractors who are:

  • Returning home from international and inter-provincial travel
  • Conducting any essential business travel – in province and out-of-province

All non-essential business travel should be avoided at this time.

For detailed information about the travel policy and associated restrictions due to the pandemic, please refer to the latest email updates, view the information available on the Grid (accessible when logged into the network), the Current (LCP), or talk to your supervisor.

Working from Home

For the safety of our employees and public health in general, we have enacted our work-from-home policy per our Pandemic Plan. Effective March 21, 2020, all Hydro and Nalcor buildings (offices, sites, plants, generating stations, depots, etc.) are closed to everyone with the exception of identified employees and workers required for priority work.

What this means:

  • Employees who are required to complete priority work will be contacted by their supervisors and advised of their required duties (i.e. when and where they should report to work).
  • Employees who are not required for priority work and can reasonably work from home, should do so. Please confirm this with your supervisor.
  • Employees who are not currently required at the work site should remain at home, ready to to report to work on short notice as necessary.

If you have questions or concerns about your ability to safely work in your regular place of work, please contact your supervisor directly.

Office Closures & Restrictions

Visitor Restrictions
Visitor restrictions are currently in effect at all our offices, facilities and operational areas. All offices are closed to visitors, service contractors and the general public.

Office & Building Closures
Effective March 21, 2020, all Nalcor and Hydro buildings, offices and sites are closed to everyone with the exception of employees and workers who are required for priority work. This includes the Lower Churchill Project office on Torbay Road, which closed on March 17, 2020. We have enacted our work-from-home policy as outlined above.

Employees are no longer permitted to access offices, buildings and sites to retrieve personal belongings. If there is something critical that you need personally, or for the execution of your work from home, please contact your manager or supervisor so they can coordinate with your local building administration and make arrangements.

NEW! Re-entry Plan for Sites & Buildings

Update – May 15, 2020:  This week Newfoundland and Labrador moved into ‘Alert Level 4’ as part of the province’s plan for how we will live with COVID-19. As we move through the alert levels, more and more activity will be able to resume. This means that organizations like ours, who moved to a work from home model and maintained priority work, will begin to further increase the level of activity and employees in our offices and on our work sites.

Working under the guidance of our safety and health and HR teams, we’re carefully developing plans and guidelines for re-entry to our work sites and buildings.  In the coming days, we will share our plans with all employees for a phased approach to safely increase our operations – while ensuring we always keep the health and safety of our workforce and communities, top of mind.

More information about the re-entry plan will be available next week via email and the Grid. Please check back regularly for details and updates, or contact your manager/supervisor if you have questions.

Risk Assessment & Safe Work Practices for Critical Work (added April 15, 2020)

Risk Assessment and Safe Work Practice documents have been developed for critical work that is continuing throughout the company, specifically to address situations where physical distancing cannot be maintained. These documents outline the control measures that can be used to keep workers safe during the COVID-19 pandemic, including engineering and administrative controls, as well as the use of personal protective equipment.

The Risk Assessment and Safe Work Practice must be applied when physical distances of 2 meters are not able to be maintained. These documents are available by selecting the links below, and on the COVID-19 Safety & Health section of the Grid (for those with network access).

Risk Assessment for Critical Work
Safe Work Practices for Critical Work

Safe PPE Use (added April 15, 2020)

Supporting documents to aid in donning, doffing and use and reuse of PPE have been developed. These documents are available by clicking the links below, and are also available on the COVID-19 Safety & Health  section of the Grid for those with network access.

How to Safely Put on PPE
How to Safely Remove PPE
Using Masks and Respirators


What to do if you have symptoms:

Employee Medical Declaration Form
Employees who are self-isolating or experiencing COVID-19 symptoms are required to complete an Employee Medical Declaration Form. The form is available on the Grid (accessible when logged into the network) or by contacting your supervisor. Once complete, please send your form to the appropriate member of our Nalcor/Hydro occupational health team (identified on the form) so they can monitor and track your status. If you don’t have access to the Grid, please contact your supervisor to obtain a copy of the form and make arrangements.

Please Note: This form IS NOT APPLICABLE to the LCP Project Delivery Team. LCP staff should continue to notify your supervisor and LCP HR if you are in self-isolation or experiencing COVID-19 symptoms.

Symptoms of COVID-19 include:

Difficulty breathing

If you’re experiencing these symptoms, we encourage you to complete the self-assessment tool on the 811 HealthLine, or call 811 to speak to a healthcare provider. You should also contact your supervisor or one of our Occupational Health Nurses.


More Information

We are committed to keeping employees informed as this situation evolves.

For the latest updates, information, restrictions and office closures:

  • Check your email for regular updates from our Safety & Health team.
  • Visit the Grid (accessible when logged into the network) or the Current (LCP) for detailed information about leave, working from home, personal and business travel, and other HR-related matters.
  • Call the COVID-19 Employee Information Line (1-888-737-4908) for updates anytime.

*For storm or weather-related office closures, please continue to call the regular storm information line for your area.

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