Frequently Asked Questions

How should I submit my resume/application?
We prefer that applications be submitted online so that your profile can be maintained in our database.

Do I have to answer all of the online questions even if the answers are in my resume?
The questions marked with an asterisk (*) are required fields, and will need to be answered.

Is a cover letter required with applications?
A cover letter is not required, but it helps us to get to know you better. We recommend including a cover letter with your application.

How many documents can I upload with my resume?
You can only upload a maximum of four documents.

What if I am unable to complete the application all at once?
Unfortunately, you cannot save a partially completed application. If you need are unable to complete your application, you will have to start from the beginning.

If I apply for one position, will I be considered for other positions or do I need to apply to each job separately?
We encourage you to apply separately to all of the positions that interest you. While we will search our database, it is advisable to apply directly for a competition. This is the best way to ensure you are considered for a particular job.

Can I submit my resume without applying to a specific job?
You can submit your resume to the General Application section of our site so that your profile can be entered into our database.

Do you have jobs available that are not posted on your career site?
Our practice is to post available jobs on the Current Opportunities section of our website; however, as new positions arise, we may also search our database for available candidates.

How will I know you received my resume/application?
You will be notified by email within 24 hours. If you do not receive this email within this period, please re-apply or contact us.

Can I contact the hiring manager or human resources directly?
We prefer that all candidates apply online so that applications are available in our database. Once your application is received, we will review your application and be in touch with you if they have any questions about your background or experiences.

How do I update my application?
Once your application has been sent you will need to reapply to update the existing application.

How long will my resume/application be kept in your database?
Your application will be kept for one year from the date it is last submitted.

Who do I contact if I am experiencing technical difficulties?
If you experience difficulties with the online application form, please email us with details of the problem (page you were on, what happened, etc.).

Will my privacy be protected when I submit my application?
We are committed to protecting personal information that is provided to us. When you submit your application, your personal information will be used for the specific purpose of recruitment and hiring.