General Rate Application

On July 28, 2017, Hydro filed an application with the PUB proposing new electricity rates for 2018 and 2019. 

The process to determine final rate changes has been ongoing since July 2017, and final rates are expected to be implemented in January 2019. Currently, Hydro is before the Public Utilities Board at a public hearing into our rate application. During the hearing, intervenors have the opportunity to discuss issues to ensure the Board can make a final decision regarding customer electricity rates in the province.

Important Updates about our Rate Application:


What is a GRA?

GRA stands for General Rate Application. During the application process, the Newfoundland and Labrador Board of Commissioners of Public Utilities (PUB) reviews our application and decides if proposed rate changes will be approved and implemented.

As a regulated utility, we are accountable for carefully managing rates. We are taking steps to reduce costs and operate as efficiently as possible as we make improvements to the system and maintain reliable service for customers.

Managing our electricity system

Our electricity grid is a complex network of power generating plants, transmission and distribution lines, terminal stations, and substations. Maintaining our system in reliable operating condition for customers requires that we continuously maintain, refurbish, renew and expand our equipment and facilities. We’ve made significant investments in the system to provide reliable service for our customers and prepare for future integration with the North American grid. These investments have an impact on electricity rates.

How are rates determined?

There are many factors that contribute to the cost of generating and delivering electricity to customers, such as the type of generation used, investments in electricity infrastructure, and operation costs. Rates differ throughout the province based on where you live, where your electricity comes from, and how many customers are in your rate class.


Why are rates increasing?

Like many other utilities across the country, Newfoundland and Labrador’s electricity system is aging. Many of our existing generation and transmission facilities have been operating for decades. We must continue to make the right decisions to ensure we provide reliable service for customers and are fully prepared for future changes to the electricity system in our province.

How is Hydro managing costs for customers?

Hydro is focused on delivering value to our customers by managing costs, ensuring a reliable electricity system, and being fully prepared for the changes ahead as we interconnect with the North American grid.

We have made significant changes at Hydro and are pushing for continued efficiencies as we improve our operations and better meet customer needs.

How do our electricity rates compare to other provinces?

According to a 2018 survey of electricity rates published by Hydro Quebec, domestic electricity rates in Canada range from 7 to 17 cents per kWh.

The average rate in Canada is approximately 13 cents per kWh.

Domestic electricity rates on the island of Newfoundland average approximately 12 cent per kWh.